Privacy Policy

Waitinglist is a brand of Waitinglist, SL   - WAITINGLIST SL, with CIF number B-83904375, and domiciled in MADRID, Calle de la Abada 2. Incorporated for an indefinite period by means of a document authorized by the Notary Public of Madrid, Dn Victor Morales Montoto on February 11, 2004, with number 153 of protocol. Registered in the mercantile registry of Madrid, in volume 19.734, book 0, folio 129 , section 8, sheet no. M-347284, Inscription 1ª .


Privacy Policy and Protection of personal data:

In Waiting list we are fully aware of the trust that users place in us and we have the responsibility to protect your privacy. As part of this responsibility, when you use our products and services, we tell you what information we collect, why we do it, and how we use this information to improve our service.

Waiting list complies fully with current legislation on the protection of personal data. If you have any questions about our Privacy Policy, do not hesitate to contact us through our website.

Last modified : May 25 , 2018

Use of the information that Waitinglist collects :

In order to be able to provide you with a good service, these are the categories of data that we collect:

  •     Information that you provide when you register on our website: to be able to customize your weekly emails and your reservations,   You must provide us with personal information (name, ID, mobile phone, e-mail address and password of the account) that we keep in encrypted format on our secure servers.Your name, ID, email , mobile phone and password are the only personal data about you that we have.
  •     Cookies: when you visit Waitinglist   we send one or several cookies (a small file that contains a string of characters) to your computer through which your browser will be uniquely identified. We use cookies to improve the quality of our service because we store the user's preferences.
  •     Communications between you and us: when you send us emails or other communications to Waitinglist , we may keep them in order to process your inquiries, respond to your requests and improve our services. We will not use your email address to send you any email, if you do not accept that we do.
  •     Gadgets: Waitinglist could provide third-party applications through its services. The treatment of the data collected by Waitinglist when enabling a gadget or other application will be carried out in accordance with the provisions of this Privacy Policy. The data collected by the application or gadget provider will be subject to the provider's privacy policies.
  •     Links: Waitinglist could offer the links in a format that lets you know if they have been followed. We use this information to improve the quality of our services and personalized content.
  •     Other sites: this Privacy Policy applies only to Waitinglist services . We have no control over the links that are included in our services. It is possible that these independent sites send their own cookies or other files to your computer, collect data or ask you to send personal data. Waitinglist will carry out the processing of personal data only in accordance with the provisions of this Privacy Policy or in the additional notifications that are included in certain services.
  •     In addition to what has been described above, said purposes include:
    •                Provide our services to users
    •                Audit, research and analysis aimed at maintaining, protecting and improving our services
    •                Ensure the technical functioning of our network
    •                Protect the rights or property of Waitinglist or our users
    •                Develop new services


Various options related to personal data

In the registration process the p l Ataforma Waiting list   We request that you provide us with personal information (name, email , mobile phone and password). If we are going to use this data for purposes other than those for which it was collected, we will ask for your prior consent. If we decide to use personal data for a purpose other than that described in this Privacy Policy or in the specific notifications of each service, you will have the possibility to clearly state your opposition. Waiting list will not collect or use confidential information for purposes other than those set forth in this Policy or in the specific additional notices without your prior consent. Most browsers are configured to accept cookies, but you can reconfigure your browser to reject all cookies or for the system to indicate when it is sent. However, if cookies are disabled, it is possible that some Waiting list features and services may not work properly.  

Shared data: Waiting list only shares personal data with other companies or individuals that have no relationship with Waiting list in the following circumstances:

When we make a reservation at a hotel we will share your name and mobile phone with that establishment so they can give you the service you have requested through Wai tinglist.

When we have your consent: we will request your consent to share any type of confidential information.

When Waiting list considers in good faith that the access, use, conservation or disclosure of this information is reasonably necessary to (a) comply with applicable laws and regulations, judicial procedures or administrative requirements; (b) apply the applicable Terms of Service, including the investigation of possible infractions that may arise therefrom; (c) detect, impede or address technical, fraud or security cases or problems by any other means; or (d) protect against imminent damage the rights, property or safety of Waiting list , its users or the public in the manner required or permitted by law.

If Waiting list carries out a merger, acquisition or any other form of sale of all or any of its assets, we will publish a notification before carrying out the transfer of personal data and that these will be subject to another privacy policy We may share certain non-personal global data with third parties, such as the number of users who have requested a destination   concrete. This information will not identify you individually.

Security of the information

We have adopted appropriate security measures to prevent unauthorized access to your data or any modification, disclosure or unauthorized destruction of the same. These measures include internal reviews of our procedures for collecting, storing and processing personal data and our security measures, as well as physical security measures to protect against unauthorized access to the systems in which we store personal data. Access to personal data is restricted to employees, contractors and agents of Waiting list who need to know such data to perform their functions and develop or improve our services. These persons are subject to confidentiality obligations and may be subject to disciplinary measures, including dismissal, as well as legal action in case of breach of such obligations.

Integrity of data: Waiting list carries out the processing of personal data for the sole purpose for which they were collected and in accordance with this Privacy Policy or additional notifications relating to each service. We have reviewed our procedures for collecting, storing and processing data to ensure that we only collect, store and carry out the processing of personal data necessary to provide or improve our services. We have taken reasonable measures to ensure that the personal data being processed is accurate and complete and up-to-date; however, our users will be responsible for updating or correcting their own personal data whenever it is necessary.

How long will we store your data?

Your personal data will be kept while your relationship with Waiting list is maintained and, after the termination of this relationship for any reason, during the statutory limitation periods that are applicable. In this case, they will be treated for the sole purpose of proving compliance with our legal or contractual obligations. After said limitation periods have expired, your data will be deleted or, alternatively, anonymized. If you have given us consent to send you a newsletter and we keep you informed, we will do so (always in moderation, we will not fill your email inbox) until you tell us otherwise.

Access to personal data and update them

When you use the services of Waiting list , you can access your personal data, as well as rectify or cancel them as soon as you request it, as long as we are not obliged to keep such data by virtue of the applicable legislation or for legitimate professional purposes. We will ask the private users to identify themselves and identify the data they wish to access or have requested to rectify or cancel before processing such requests.

We may reject the processing of unreasonably repetitive or systematic requests, which require a disproportionate technical effort, that endanger the privacy of others or that are not considered practical (for example, requests that refer to the information stored in backup copies) or for which it is not necessary to access the data. The data access and rectification service will be provided free of charge, unless a disproportionate effort is required. Some of our services use different procedures to access users' personal data, rectify or cancel them. The Waiting list Application regularly verifies compliance with this Policy.

If you have questions about this Policy or about the treatment of personal data by Waiting list , please contact us through this website or go   by postal mail to the following address: Waiting list sl C / de la Ab ada 2 , 2013 Madrid Spain. When we receive formal written complaints at this address, the Waiting list policy establishes that we contact the user in question regarding their inquiries.